unable to use the save application button
Am getting a windows suggesting I go to help.bambuu.net. I
cannot save any content changes for all my pages.
3 people watching.
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| 21 Dec, 2009 01:52 PM | unable to use the save application button | |
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| 05 Nov, 2009 09:28 AM | "There was a problem communicating with the server." |
Support Staff 2 Posted by Tom on 12 Dec, 2009 02:42 PM
Hi Sanjeev
I'll take a look at your app and see if I can see what the problem is
Tom
Support Staff 3 Posted by Tom on 12 Dec, 2009 02:46 PM
By coincidence you've hit a bug that I just hit for the first time myself a few hours ago.
There is a problem when an HTML section gets too long. I think that's what you've hit.
I have the fix already but it is not yet deployed to the servers. I'll let you know when it is.
In the meantime you could always cut out some long content and save it in a temporary file. Then you can continue working and paste the content back in when the fix is ready.
Cheers
Tom
Support Staff 4 Posted by Tom on 12 Dec, 2009 02:48 PM
p.s. It's possibly the CSS, not an HTML block that is too long.
5 Posted by Sanjeev Lal on 13 Dec, 2009 07:45 PM
Hi Tom,
I have tried to create a couple of static pages and am getting the following
message:
There was a problem communicating with the server.
Please try again later.
Are you doing some updates or something?
Sanjeev
2009/12/12 Tom <
tender+dbfa7255769f3a3b03a53908ba974437a83f01849@tenderapp.com<tender%2Bdbfa7255769f3a3b03a53908ba974437a83f01849@tenderapp.com>
>
Support Staff 6 Posted by Tom on 14 Dec, 2009 09:51 AM
Hi Sanjeev
No it wasn't a problem with the servers, you actually hit another bug. You're pushing the app the most at the moment so you are hitting the bugs first : )
I'm looking into this one now.
Tom
Support Staff 7 Posted by Tom on 14 Dec, 2009 09:55 AM
Sanjeev I just noticed you were creating a static page called "gallery/videos-davis cup 2009"
Unfortunately I don't think slashes like that in your page name will work - can you try without and see if that fixes your problem.
Thanks
Tom
8 Posted by Sanjeev Lal on 21 Dec, 2009 01:52 PM
Hi Tom,
I removed all references to characters like slashes and underscores.
I cannot seem to add any static pages now. I have tried to add a page
titled:
SP1 Davis Cup 2009
When I select 'Save Your Application' I just get the spinning progress
symbol but the action does not seem to complete?
I wanted to work more on this over the Christmas break with a hope to get it
live in the New Year. I am off after Xmas Eve would like to work on it
again at this time.
Sanjeev
2009/12/14 Tom <
tender+dbfa7255769f3a3b03a53908ba974437a83f01849@tenderapp.com<tender%2Bdbfa7255769f3a3b03a53908ba974437a83f01849@tenderapp.com>
>